California Privacy Policy
At RemodelWithPros.com, protecting your information is important to us. As outlined in our general Privacy Policy, we comply with applicable laws in the jurisdictions where we operate. This California Consumer Privacy Notice supplements our general Privacy Policy and applies solely to all visitors, users, applicants for employment, and others who reside in the State of California. This notice is provided to inform California residents of their rights regarding information collected by RemodelWithPros.com, including its parent company and subsidiaries (collectively, “RemodelWithPros.com” or “we”).
Information We Collect
Contact Information:
RemodelWithPros.com collects contact information you provide when visiting our website. This may include, but is not limited to, names, usernames, business names (if applicable), purchase history, billing and shipping addresses, phone numbers, email addresses, and the location where you purchased our products or services.
Information About Minors:
Our website is not designed for or intended to be used by minors. We do not market products or services to minors, nor do we knowingly collect personal information from them. If we become aware that we have inadvertently collected personal information from an individual under 18 years of age without proper authorization, we will take reasonable steps to delete the data promptly. If you are between the ages of 13 and 17, you may contact us to authorize the sale of your information. If you are under 13, a parent or guardian must explicitly provide such consent on your behalf.
Demographic Information:
We collect demographic information to better understand our customers and enhance our services. This helps us tailor our offerings to meet your needs.
Location Information:
We may collect location data from your mobile device’s GPS or your IP address when you visit our website. This information may be used to find a RemodelWithPros.com dealer near you.
Surveys and Polls:
We may conduct optional online surveys or polls to gather customer feedback. Responses are aggregated and used to improve our website, products, and services. Your identity remains anonymous unless explicitly requested or disclosed within the survey.
Other Information:
We collect data about your browser, the pages you visit on our website, the website you came from, and the website you visit after leaving ours.
How We Use Your Information
In addition to the business purposes listed above, we use personal information for the following:
Your Rights Under the CCPA
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):
Right to Access and Request:
You may request that RemodelWithPros.com disclose and deliver a report of the personal information collected about you in the past twelve months. The report will be provided free of charge in paper or electronic format within 45 days of verification of your identity, with the possibility of an extension up to 90 days.
Right to Delete:
You have the right to request the deletion of your personal information. Upon verification, we will delete your data and instruct third-party service providers to do the same unless retention is necessary for legal, security, contractual, or other business reasons.
Sale of Personal Information:
We may sell certain personal information to non-corporate-owned retail affiliates and dealers to facilitate appointments and marketing. This may include your name, phone number, email address, and mailing address.
Right to Opt-Out of Sale of Personal Information:
You may opt out of the sale of your personal information by emailing us at support@remodelwithpros.com. We may contact you after twelve months to request authorization to resume the sale of your personal information.
Right to Non-Discrimination:
We will not deny services, charge different prices, or provide a different level of service if you exercise your rights under the CCPA.
Right to Notification of Financial Incentives:
We may offer financial incentives, including compensation, discounts, or promotions, in exchange for personal information. Any participation in such programs will require your prior opt-in consent, which you may revoke at any time.
Exercising Your Rights
To exercise your rights under the CCPA, please contact us at support@remodelwithpros.com. We will verify your identity before processing certain requests.
Effective Date: 18/02/2025